bringing HOSPITALITY businesses

(RESTAURANTS, HOTELS, EVENT CENTERS, GOLF COURSES & RESORTS)
more recognition and revenue,

happier staff & better work performance.


 

Gattsbys is a premier event planner and hospitality strategist based in Howell, Michigan

dedicated to enhancing recognition and revenue for hospitality businesses.

With over 30 years of experience, Gattsbys specializes in strategic planning and themed event creation, focusing on delivering exceptional guest experiences and boosting brand visibility.

 

​

​​

• Emphasizing expertise in creating strategic plans that drive recognition and revenue for hospitality businesses. 

• Specializing in Themed Events and Marketing - highlighting the unique capability to design and execute themed events that captivate guests and enhance brand identity.

• Driving Brand Visibility and Guest Satisfaction focusing on comprehensive services that improve customer engagement and business performance. 

• COMPREHENSIVE SERVICE OFFERINGS INCLUDE themed events, strategic marketing, and guest experience enhancement.

​​

Personalized consultancy that tailor's strategies to the unique needs of each client,

ensuring effective results and offering solutions to optimize operations & customer experiences.

​

• Themed events, Themed Cocktail & Food Creations, & Menus, contest, Event Marketing & Materials & Budgets ​​

 

• Market Analysis and Positioning: Evaluating industry trends, customer demographics, and competitive landscapes to identify opportunities and unique selling points.

​

• Strategic Planning: Formulating comprehensive, long-term business strategies and objectives that align with the organization's vision and mission.

​

• Event Financial Planning: Creating budgets, analyzing financial reports (e.g., revenue trends, cost structures), forecasting performance, and identifying cost-saving measures to maximize revenue and profitability.

​

• Guest Experience Enhancement: Developing initiatives and standards to ensure exceptional customer service and memorable guest experiences, from the initial booking to post-stay follow-up.

​

• Technology Integration: Recommending and implementing innovative digital solutions, such as online booking systems, smart room technology, or data analytics tools, to streamline processes and stay competitive.

​

• Marketing and Branding: Devising campaigns and strategies to attract and retain customers, enhance brand visibility, and build a strong brand identity.

​

• Staff Development: Planning training programs and workforce strategies to improve service quality, reduce turnover, and foster a positive work culture.

• ​

• Crisis and Risk Management: Developing plans to handle unexpected challenges, such as economic downturns or health and safety issues.

​​

• Monitoring and Evaluation: Tracking key performance indicators (KPIs) and gathering customer feedback to assess the success of implemented strategies and make necessary adjustments for continuous improvement. ​